What you should know about IPS PGH

IPS is your Fractional IT Department for Government & Business

Founded in 2020 and based in Pittsburgh, IPS is a technology partner that specializes in public safety, municipal government, and small businesses. We help organizations without internal IT teams by serving as their fractional IT department, providing end-to-end technology support.

We bring deep domain expertise in public sector operations across Western Pennsylvania, combined with a flexible service model that scales to support small and mid-size businesses. Our mission is to keep your operations running smoothly by managing the technology behind them—so you can focus on your mission.

Our Services

• Comprehensive IT Support & Help Desk: Day‑to‑day tech support for your employees and devices—via phone, remote access, and on‑site visits.
• Network & Infrastructure Management: Design, deploy, and maintain wired and wireless networks; ensure security, redundancy, and server management including backups and power.
• Cybersecurity & Compliance: Implement layered security, monitor threats, and ensure compliance with standards like CJIS and HIPAA, with regular training for your team.
• IT Strategy & Consulting: Provide virtual CIO services, technology roadmaps, budgeting guidance, and vendor management to align IT with your mission and goals.
• Process Improvement & Automation: Document and streamline business workflows; implement automation tools and dashboards for actionable insights and efficiency.
• Specialized Public Safety Solutions: Support mission‑critical operations like emergency vehicle upfitting, radio and dispatch systems, and other technology unique to police, fire, and EMS.

Based in the heart of Pittsburgh, IPS serves clients across Western Pennsylvania and beyond. Our local roots and regional expertise allow us to deliver responsive, hands‑on support when you need it most.