Background
Innovative Public Safety (IPS) was formed in 2020 by Stephen Norcup and Jeff Gooch, both of whom have a passion for public safety and a deep understanding of the challenges facing those who serve in this field. With a combined experience of over 30 years in public safety, Stephen and Jeff saw an opportunity to create a company that could deliver innovative solutions and exceptional service to clients in this industry.
Based in the Uptown neighborhood of Pittsburgh, IPS is committed to serving clients across the region and beyond. Our team includes experienced professionals who have worked in various roles in the public safety sector, including law enforcement, fire and rescue, and emergency medical services. We draw on this expertise to provide tailored solutions that meet the unique needs of our clients.
At IPS, we understand the importance of staying up-to-date with the latest trends and technologies in public safety. That's why we invest in ongoing training and education for our team members, as well as in cutting-edge equipment and software. We are also committed to building strong relationships with our clients, collaborating with them to identify their needs and goals and delivering solutions that exceed their expectations.
As a new company, IPS is dedicated to building a strong reputation in the public safety community. We are proud to offer exceptional service, innovative solutions, and a commitment to honesty and transparency in all of our business dealings. We look forward to continuing to grow and serve our clients for many years to come.
Values
At Innovative Public Safety (IPS), we live by three core values: Service, Passion, and Integrity. These values guide our decisions every day and enable us to provide the best possible solutions to our clients.
Service: Our team at IPS is driven by a commitment to serving those who serve their communities. With many of our staff having worked in the field, we understand the challenges faced by public safety workers and are dedicated to providing them with the best tools and resources available.
Passion: Working in public safety is more than just a job; it's a vocation of passion. Our team brings that same passion to all areas of our business, allowing us to offer innovative solutions that draw on lessons from non-traditional areas of expertise.
Integrity: At IPS, we believe that honesty and transparency are the foundation of any successful business relationship. We understand that we don't have all the answers and can't always offer the lowest prices, but we commit to researching on behalf of our clients, collaborating with stakeholders, and communicating effectively. Our goal is to deliver value through our labor and talent, not through markups and margins.
We also recognize that the public safety community is a small one, and we encourage our clients to talk about us and the work we do for them. We believe that maintaining our integrity is essential to building lasting relationships and providing the solutions and service that we're passionate about.